It’s delayed again?
Check out this informative article to learn more about continued shipping delays.
What is the recommended care for my furniture?
Although our products come finished with some of the toughest finishes you can have on your furniture, routine measures should still be taken to enhance the effectiveness of the finish and the beauty of the furniture. All furniture should be cleaned with a soft damp cloth. Make sure the surface is not subjected to an overabundance of water. We recommend any reputable name brand furniture polish to help prevent the wood from drying out.
If your furniture has a stone top, it should be protected from liquids, sunlight and temperature extremes. Use a lightly moistened cloth to clean the surface, or consult your furniture retailer for a recommended marble polish. When in storage, the stone top should be stored flat without heavy objects on it. Use caution when moving to protect the stone from breakage.
What kind of finish is used on my furniture?
We use durable, non-toxic lacquer finish. We test our finishes for lead, phthalates, cadmium, and other heavy metals and harmful substances.
Can I buy directly from Intercon if my local dealer doesn’t have what I want?
Intercon doesn’t sell directly to consumers. Our authorized dealers can special order products they don’t currently stock in their stores.
Can I order replacement part(s) for my furniture?
Yes. Missing / damaged part(s) can be ordered through the store the furniture was originally purchased from.
Can I order additional leaves for my table?
No. We are unable to replace table leaves because each table is unique to the leaf that fits it.
What is the item(s) I received does not look like the one(s) I saw in store?
No two pieces of furniture are the same. Wood grain, finish, and stitching of the furniture can vary from the piece you saw on the showroom floor.
Do I need to take measurements prior to purchasing furniture?
We highly recommend that you take measurements prior to purchase of any furniture. We ask that you measure the area in your home where you will be placing the furniture. Dimensions for specific items can be found under DETAILS when said item is selected.